Ms. Liu: check-up escort in Lecheng (anonymised)

This is a process note, not a check-up conclusion. Ms. Liu came with her mother for a one-day check-up. The item list was long and the floors were spread out. Names are removed.

What was hardest

She recognised the item names and not the order. Her mother walks slowly. She feared doing one item too late and losing the rest of the day.

The order before they travelled

Leyitong did not change the hospital package. Using the hospital's list and that day's opening hours, the confirmation put fasting items first, then the ones that could follow a meal, with a sit-down gap. Pickup and registration were on the same sheet. What was actually booked remained the hospital's appointment slip.

On the day

After registration they followed the sheet. Each finished item was ticked, and the next floor was said out loud. One room changed on site. They followed the new sign. Whether to add a test was the hospital's decision. The escort did not suggest add-ons and did not explain results.

Collecting reports

Paper results ready that day were counted into her hands. Results still pending were written on the handover list with how to collect them. The check-up conclusion, and whether to see a doctor next, stayed with the hospital. Leyitong walked them to the report window and added no judgement.